Terms and Cancellation & Refund Policy

Terms & Conditions

Last updated on 01-04-2024 14:44:48

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between PRISAACH PET SOLUTIONS PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates. The use of this website or availing of our Services is subject to the following terms of use:

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the website is solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements.
The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents. You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
You agree to pay us the charges associated with availing the Services. You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.
You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable).
In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund. Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in MUMBAI, Maharashtra All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Delivery & Returns

Goods

Items offered for purchase/sale on our website.
We/Us/Our – Prisaach Pet Solutions Pvt Ltd. | You – The buyer of the goods.

Delivery

The duration for delivery will be mentioned next to the product. The time will range from 2 days to 7 days depending on your location.

The cost of delivery will be added to your order total before payment is taken.

Should a higher charge apply to a particularly heavy or bulky item, we will advise you prior to processing your order that a higher charge applies.

Delivery times are estimates only and dispatch may be slightly delayed at times

If we are unable to perform the whole or part of the order due to any cause or event beyond our control we may by notice in writing to you, cancel or suspend the order in whole or in part without liability. We may deliver separately the goods that make up your order. Where we do so, you will only incur one delivery charge.

Eligibility Use of this website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are ” incompetent to contract ” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use this Website.

If you are a minor i.e. under the age of 18 years, you shall not purchase any items on the Website. As a minor, if you wish to purchase an item on the Website, such a purchase may be made by your legal guardian or parents.

If you are a business entity, you represent that you are duly authorized by the business entity to accept these terms and conditions and you have the authority to bind that business entity to these terms and conditions.

Terms & Conditions

Delivery & Returns

Goods

Delivery

Free Shipping On Orders Above Rs. 499.00

COD Available

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